Business Transformation for Local Government

Deliver improved frontline services with less resource

The pain is about to begin – councils will have their budgets cut by £1.165bn this year – and the pressure is on to make savings.

It is hard to minimise costs in a tough economic climate with reduced investment returns and revenues.

When staff numbers are reduced in line with Government targets, you will need to find a way of doing more with less

If you can’t maintain the same level of frontline services – let alone improve them in line with increasing customer demand – the pressure on remaining staff will increase dramatically.

Introducing process automation – which increases employee productivity when staff numbers are cut – means it can be business as usual

Our scalable transformation solutions offer an integrated, component approach.  They are designed to build on your unique existing  IT infrastructure, allowing you to maximise your investment and add functionality in a cost effective, step-by- step way.

We do not charge large consultancy fees

• We use and integrate specially selected component based solutions that work “out of the box” requiring the minimum amount of professional services to deploy them into operations
• This not only saves consulting costs but also reduces the time-to-value, so that your required ROI becomes a reality in the shortest time
• Be leaner and greener – get rid of paper and its associated costs (including storage); ditch the energy guzzling fax machines (including line rental costs); eliminate duplicate processes and minimise the use of MFP’s
• Improve frontline services by operating more efficiently
• Cut operational costs and deliver ongoing savings year on year

We have an impressive library of case studies and in most cases, our customers are willing to discuss with potential new customers about the success of the solution we delivered for them and how this has benefited their organisation

Solutions can be applied and used by many different business areas/departments

• Accounts Payable/Receivable and Purchase Order Requisition
• Child Care
• Adult Social Care
• Freedom of Information
• Planning/Development Control
• Records Management
• Payroll and HR
• Council Tax
• Housing

Processing this huge amount of data is time consuming and often still people dependant

Solutions are broadly based around

• Capturing the information as it comes into the department/organisation – from paper, forms, web pages, faxes, emails into an intelligent electronic format
• Automated Processing, management and retrieval of documents and data – from the public, partners, suppliers etc
• Electronic delivery of documents to the correct person/decision maker in a timely manner to speed up business processes

Improve the sharing of information across departments by creating a central access-controlled electronic record to reduce duplication and maintain accuracy and consistency

Our Business Automation is modular and scalable

• We take tried and tested technology and  harmlessly integrate this with your organisation’s existing infrastructure and familiar line of business systems – so the transformation and requirement to learn new systems will be minimal
• This maximises your investment and provides an ongoing, solid foundation which will not have to be discarded when line-of-business applications are eventually upgraded
• It is simple to use and implement – rollout is phased and fully supported by our Client Services team every step of the way, minimising the need for your IT team to get too involved
• To ensure minimum disruption, we provide full end user and administrative training ahead of any system going live

If you would like any more information, please get in contact using the buttons on the right.

You may also be interested in our free, no obligation Business Process Analysis

Our Business Process Analysis is a free consultation, report and optional presentation to key Stakeholders.  It allows us to get to know firsthand about your organisation – to understand your areas of ‘pain’ and what you want to achieve over the short, medium and long term.

Our Business process Analysis (BPA) covers the 3 main areas of your business:

• ProcessFlows Infrastructure Analysis (PFIA)
• ProcessFlows Data Analysis (PFDA)
• ProcessFlows Business Process Assessment (PFBPA)

Our Business process Analysis (BPA) professionals are trained, first and foremost, to listen.

Only when they fully understand your incumbent processes and systems will they be able to identify:

• Where efficiencies can be gained
• Your current areas of risk
• Solutions to transform the organisation

You will receive a report, which you can use to support any business transformation project proposal if required.  Alternatively, you can request that one of our Business Analysts present the findings and recommendations directly to key Stakeholders.

If you would like to book a no obligation consultation, please get in touch using the information below.

More information

Please use the menu above left for more information. Alternatively you can call us on 01962 835053 or email sales@processflows.co.uk.