Technology

What’s New in CallXpress 8.2

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CallXpress 8.2 is here and it’s packed with the newest, most sought-after features available today.

Highlighted Features:

  • AVST Mobile transforms the most popular smartphone devices into your very own Personal Assistant. Got an Android™ or iPhone®? Learn how CallXpress 8.2 can turn it into your trusted business companion.
  • Intelligent Gateway for Microsoft® OCS / Lync™ provides you with a perfect solution to connect your robust telephony infrastructure with Microsoft Lync/OCS.
  • Extend Telephony Interoperability by integrating with Avaya® IP Office and ShoreTel® ShoreGear® using SIP.
  • Security Code Reset improves business process efficiency by allowing your employees to securely reset their own mailbox password.

AVST Mobile

Need A Personal Assistant?

Ten years ago mobile devices were used primarily for making and receiving calls. Today, smartphones have revolutionised the way we work.

CallXpress 8.2 has now turned the most popular smartphones into your very own personal assistant. With AVST Mobile for CallXpress, you can take advantage of mobility and boost personal productivity through visual call screening, inbound and outbound dialing with mobile number protection, single number reach, visual access to enterprise voicemail and settings management.

Intelligent Gateway for Microsoft Lync/OCS

We understand that customers today want to keep their reliable telephony infrastructure in place, but are still looking to facilitate the introduction of Lync/OCS into their voice landscape.

The Intelligent Gateway offers numerous benefits without the need for additional client software on users’ workstations,  including:

  • Extending the instant messaging and presence capabilities delivered by the Lync/OCS client to also be used as a softphone for the PBX
  • Routing of incoming calls to a user’s Lync/OCS client
  • Allowing outbound calls from Lync/OCS to the PSTN

Take a look at the latest Webinar:

CallXpress Webinar

More information

Please use the menu above left for more information. Alternatively you can call us on 01962 835053 or email sales@processflows.co.uk.