Automate Business Processes, with OnBase

Developed by Hyland Software, Inc. OnBase is an enterprise content management software that combines;

• integrated document management,
• business process management (Workflow)
• records management

in a single application.

It is incredibly powerful to combine a single, massively scalable database of all a company’s document images with a system that can track progress of those documents through any process. All of this is from a single application, from a single company, with years of history, a large installed base and very forward thinking developers.

We’re convinced that this rich functionality makes OnBase different to any other enterprise content management (ECM) system. But on the other hand, it is still provided in a modular fashion, to allow companies to develop their strategies over time and stage their investments.

For information, we also provide Open Text Document Server for departmental Document Management requirements.

OnBase supports existing data systems

As an independent, we were free to choose whichever system would provide most value to our significant customer base. Our base has wildly differing installed technology and it was important to provide systems with as broad connectivity as possible.

We are able to populate the database with information from existing Accounts, HR, CRM and logistics systems, quickly and seamlessly. And whether from a print stream or OCR from paper documents or forms, Avanquest will always find a way to present documents electronically and to move them through the customer process.

Porting from existing document systems is naturally part of our services, making it easier to plan a company’s migration from old and un-supported image databases.

We develop Business Process Workflow Applications

Avanquest ProcessFlows has defined many common business processes from timesheet automation, accounts payable and accounts receivable solutions and Proof Of Delivery solutions, for Accounts, HR and Logitstics departments.

A single platform allows applications to provide the workflow between disparate systems such as CRM and Accounts, whilst retaining the initial investement (time, money and knowledge) in the original systems. This reduces the impact of change.

At Avanquest ProcessFlows we have deployed OnBase to handle many of our own processes, and in some ways we are our own best case study.

Whilst Automation provides for productivity, there are significant management reporting benefits – allowing a single view of ‘how much is in the queue’, which helps planning and improves control.

Avanquest adds tremendous value through our extensive in house team of developers, to integrate communications technologies, including fax, sms, email together with document capture technologies such as electronic capture, OCR software to streamline a company’s operations.

It is important to know that as part of the delivery,

We include the provision of real time reporting to help track the value and return on the investment. The proof is in the eating.

Flexible Deployment

Whether deployed as a hosted or premises-based solution, OnBase allows organisations to automate business processes, reduce the time and cost of performing important business functions, improve organisational efficiency, and address the need for governance, risk and compliance through the management and control of content from virtually any source.

OnBase facilitates the sharing of digital content with employees, business partners, customers and other audiences..wherever they may be

One Product, Countless Solutions

Unlike many ECM offerings, OnBase is not a collection of acquired technologies.

It is an organically developed suite of ECM applications that uses the same code base, user interface, content repository and security and administration modules.

Deploying a single application suite to meet multiple needs reduces administrative overhead and training costs and accelerates end user adoption.

If you have any questions, then why not contact us, and we’ll be delighted to talk through.

More information

Please use the menus above for more information. Alternatively you can call us on 0800 988 5543 or email sales@processflows.co.uk.