Workflow Server

Open Text Workflow Server - The Maintenance Lifecycle

Open Text has a well defined lifecycle for the maintenance of Open Text Workflow Server. The lifecycle runs as follows:

Current Maintenance - For up to 18 months after release, the software is fully supported; defects can be reported; Hot Fixes, Patches and Service Packs are produced; Enhancement and Feature Requests are accepted.

Past Maintenance – For up to 18 months after the end of Current Maintenance, the software is supported; defects cannot be reported; Hot Fixes, Patches and Service Packs are not produced; Enhancement and Feature Requests are not accepted.

End of Life - Once the Past Maintenance period is complete, Open Text no longer provide support for that version of the software. At this point, Avanquest ProcessFlows continue to support that version of the software on a Reasonable Endeavours basis.

For reference, the current Maintenance Lifecycle dates are as follows:

• V6.5  will enter End of Life status 24 months after the release of a subsequent version
• V6.0 entered End of Life April 20, 2009
• V5.2 entered End of Life July 1, 2008
• V5.1 entered End of Life October 1, 2007
• V5.0 entered End of Life March 27, 2007
• V4.1, 4.1 a, 4.1 b and below have entered End of Life status

Open Text Workflow Server, .NET Edition 6.5 Feature Pack 2
In November 2009, the latest edition of Open Text Workflow Server, .NET Edition (formerly Captaris Workflow) was released. This updated the software to version 6.5 Feature Pack 2. With this latest release, .NET Workflow Server is now supported in the following environments:

• Server support for Windows 2008 Server (32-bit) and SQL Server 2008
• Client programs now support Windows Vista (32-bit) and Windows 7 (32-bit)
• OLAP cube and Workflow data warehouse now support SQL 2008 Integration Services. Customised and powerful analysis of Workflow metrics is easy to access from SQL Reporting Services.

In addition, several customer reported defects have been fixed as part of this feature pack. Consult your Support and Maintenance Contract to see if you are entitled to this update as part of your Contract, or you can discuss further with your Account Manager on 01962 835053.