CallXpress

Avanquest ProcessFlows are an Authorised AVST reseller and the ONLY accredited AVST training centre in the UK.

Admin Training

Overview: Our on-site training day is designed for up to six delegates. A dedicated CallXpress Trainer will contact you to discuss your training requirements and book a mutually convenient day. He will then spend up to six hours at your premises, covering the ‘day to day’ management of the system.

Who should attend? CallXpress system administrators, Telecom Managers and anyone who will need to administer the server.

Pre-requisites: A basic understanding of telephony and NT would be advantageous.

Cost: £1250 inclusive of sundry expenses, but exclusive of flights and/or accommodation

Topics Covered:

System Admin Module 1 - This presentation covers creating new users and editing existing users together with the various mailbox options available including message notification and message forwarding.

System Admin Module 2 – This presentation concentrates on the Call Processors and ESP (Extension Specific Processing) programming, allowing multiple-choice menus to be offered to callers

Note: Training in our suite in Winchester is also available, please contact us for details.

More Information

To book a course, learn more or discuss your requirements, please contact us on 0800 988 5543 or email sales@processflows.co.uk.