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Harper Adams University – a Business Intelligence Dashboards Case Study

February 10, 2014

ProcessFlows Business Intelligence Dashboards Improves Student Experience at Harper Adams University

“In order to continue delivering the highest-quality learning experience, we wanted to empower all 4,500 students and 500 staff with real-time, on-demand information.”

Roger Greenhalgh, Head of Information Services at Harper Adams University.

Investing in cutting-edge technology

To ensure that it delivers a highly-personalised and first-class experience to all its students, Harper Adams University is implementing ProcessFlows Business Intelligence Dashboards as part of its continuing investment in cutting-edge technology.

The advanced dashboard software will enable staff to deliver the most effective management and teaching methods.

The Sunday Times University Guide has rated Harper Adams as a top 50 UK university. They are also rated as 6th in the UK for student satisfaction and teaching excellence.

Graphical access to information

By implementing ProcessFlows Dashboards, every student will have access to bespoke, customisable dashboards which display key information in an easy-to-understand, graphical format.

Roger Greenhalgh said;

We needed a powerful, flexible, intuitive dashboard software system to provide easy-to-understand, graphical information on over 30 different software applications and 70 different databases, as well as supporting over 5,000 users. We looked at numerous solutions and shortlisted six for detailed investigation and ProcessFlows Dashboards was the clear winner.

Additionally, we are giving all managers and academic staff the ability to monitor key business processes and performance in real-time. With just a couple of mouse clicks, they can immediately drill down to identify the root cause of any issues and take any required corrective action.

Dashboards integrates with every installed software system

People don’t want to have to log into a myriad of different systems to run reports – they want instant, real-time access to the information that is most important to them.

Harper Adams is implementing Dashboards against all their installed software systems, which includes SITS student records, SharePoint, CODA Dream financial software, Moodle virtual learning environment, QuestionMark online assessment, Vivantio helpdesk, waste management and room utilisation.

Business Intelligence Dashboards for Education will also help Harper Adams to be more flexible and agile in all aspects of the running of the University College. “We need to instantly identify any issues and respond very swiftly – to everything from changing student demographics and numbers, to changes in courses and resource allocations. This will enable us to make faster and more accurate decisions” said Roger.

Helps with the ‘green’ agenda

Roger went on to say; “ProcessFlows Dashboards will also reduce our carbon emissions and help us meet our green targets. As well as dramatically reducing the number of printers, printed reports and associated emissions, ProcessFlows Dashboards will monitor numerous systems, such as energy production from our anaerobic digester plant, energy utilisation by room, PC and printer usage, carbon foot-print and our recycling targets.”

ProcessFlows Dashboards is so easy to use that within just a few minutes, non-IT users can not only use it, but also design their own dashboards as well. It has all the enterprise-level features we needed and, as it runs in a browser, it is extremely fast and scalable.

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