Case Studies | ProcessFlows

ProjxIT

Our Business Process Outsourcing (BPO) services take the high cost and strain out of managing back-office functions such as finance and accounting, procurement, telemarketing and 24/7/365 Helpdesk, leaving business ‘champions’ free to concentrate on developing their business and customer base. Read More »

Vertical Market(s): Commercial
Solution(s): Business Process Outsourcing
Technology(s): Business Process Outsourcing

Software Paradise

Switching to a Managed Services business model enabled UK online software provider, Software Paradise, to cut operational overheads by over 60%. This freed-up budget to fund critical additional resource for business development and ongoing staff training. Read More »

Vertical Market(s): Commercial
Solution(s): Business Process Outsourcing
Technology(s): Business Process Outsourcing

ITIL Training Zone

ITIL Training Zone has been able to sustain rapid growth and maintain profitability by outsourcing remote support for their online IT Service Management students to ProcessFlows.

H+S Aviation Ltd

A secure, electronic document management system at H+S Aviation is growing into an enterprise-scale solution which integrates with SharePoint, further enabling access to information ‘at the click of a button’. Read More »

Vertical Market(s): Commercial
Solution(s): Document Management, OpenText Alchemy, SharePoint Integration
Technology(s): Document Management, OpenText Alchemy, SharePoint Integration

Enterprise fax solutions for insurance processing

Copart UK

ProcessFlows combined fax server technology and Optical Character Recognition (OCR) software to automatically populate Copart’s line-of-business system with all inbound fax information. Read More »

Vertical Market(s): Commercial
Technology(s): Fax Server, OpenText RightFax Fax Server

Bifold Group

Control valve manufacturer Bifold wanted to drive changes in their manufacturing processes which would cut costs and deliver measurable improvements in reliability and performance. Read More »

Vertical Market(s): Commercial
Technology(s): 3D Parts Management, ShapeSpace

Document processing solutions for Housing Associations

Bernicia Housing Association

The Bernicia Group has reduced the average time taken to process a supplier invoice to be ready for payment, from two weeks to two days. Read More »

Vertical Market(s): Property and Housing
Solution(s): Accounts Payable, AP ProcessFlows®, Ask the Expert, Data Capture, Document Management, OnBase, ReadSoft
Technology(s): Ask the Expert, Data Capture, Document Management, OnBase, OnBase Workflow, ReadSoft, Workflow

Electronic Tendering, Procurement and Payment Processing

Northern Marine Management Ltd

Workflow processes using Hyland OnBase Enterprise Content Management software (ECM) were developed and implemented at Northern Marine Management Limited to manage their entire tendering, procurement and payment process for ship owners and operators. Read More »

Vertical Market(s): Commercial
Solution(s): Accounts Payable, Ask the Expert, Document Management, Fax Server, OnBase, OpenText RightFax
Technology(s): Ask the Expert, Document Management, Fax Server, OnBase, OpenText RightFax Fax Server

Compliant document management for civil engineering

Price Brothers (UK) Ltd

Exact replication of an existing manual filing system in an electronic alternative is allowing civil engineering firm Price Brothers (UK) Ltd to demonstrate compliance and gain immediate access to documents. Read More »

Vertical Market(s): Commercial
Solution(s): Channel Partner, Document Management, OpenText Alchemy
Technology(s): Document Management, OpenText Alchemy

Automated SMS alerts for on-call engineers

Merton Council

Merton Council is using Text Message Server (TMS) to help maintain the continuity of their primary computer services. TMS automatically alerts an engineer by text if a power supply fails, a network connection goes down, a server error occurs, or a heating problem is detected in the Civic Centre building. Read More »

Vertical Market(s): Public Sector
Solution(s): SMS Messaging, Text Message Server
Technology(s): SMS Messaging, Text Message Server

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