Fax Server

Manual faxing is an inefficient, costly and environmentally wasteful technology, so why not move to electronic fax?

By replacing traditional standalone fax machines with a Fax over IP (FoIP) virtualised solution – the original ‘Green’ technology for reducing the carbon footprint – you will reduce paper consumption, as well as save time and resources.

OpenText RightFax is the world leader in fax server software. It automates the flow of fax, paper and electronic documents; eliminating the need  for paper-based delivery, stand-alone fax machines and associated maintenance.

For more information please contact us on 01962 835053 or email  enquiries@processflows.co.uk.

The trend for bringing fax into your existing Voice over IP infrastructure – shared services – is set to continue, as ever more canny ways to cut costs are sought.

Organisations like the NHS are realising that being able to remove stand-alone fax machines and their associated outlay from offices, clinics and consulting rooms, will save them a substantial amount of money. Additionally, access to improved technologies will ultimately help improve patient care and better meet clinical needs.

Taking fax into the IP environment will require the installation of  fax server software on the network, so that fax communications can ‘talk’ to the incumbent VoIP infrastructure, but once this is in place, faxing will be a paper-free, instant, desk-top function which also supports all MFP/MFD devices.

OpenText RightFax compliments Cisco IP systems

FoIP is a great opportunity for our Cisco Resellers to create incremental revenue streams by introducing RightFax technology to their customer base. And ProcessFlows is offering their Cisco reseller partners a substantial discount on RightFax up until the end of 2011.

Note: RightFax for Cisco is a straight OEM of RightFax.

FoIP is a simple measure which delivers large savings

Companies will no longer need to pay for fax line rental, the procurement and servicing costs of fax machines and consumables such as paper toner etc.

Add in the time saved as staff will no longer have to trek to the fax machine to send a fax, hang about while it transmits or grapples with connection problems and wait for a delivery notification or non-deliverable report; and the potential savings may be met with gasps of disbelief that they have been spending ‘that much’ on faxing.

Free and easy faxing for everyone

Sending a fax will be an easy, click-of-a-button function. Any electronic document, such as an invoice, PO, form etc or a scanned paper document can be faxed from within familiar line of business systems and ‘transmitted’ over the VoIP infrastructure already paid for.

It’s easy to become a ProcessFlows Reseller Partner

You can download and complete the Partner Application form on page 13 of our Channel Partner Programme brochure or you can complete it online.

Or call/email our Channel Partner Manager, Franca Cognata, directly on 01962 835051/07795963687/fcognata@processflows.co.uk.

Tim Muckart, ProcessFlows Business Development Manager

The days of fax machines are numbered… but fax lives on!

The shift from traditional telephone systems to Voice over IP (VoIP) has enabled fax to move from integrating with traditional telephony, to IP integration with a company’s Voice over IP network.

This has meant that rolling out desktop fax within a company is incredibly easy to achieve, as there is no reliance on traditional telephone lines and numbering. Networked Fax has become the norm, so companies are now seeing fax communication going from fax server to fax server, with no fax machines in the way!

This has stimulated the market for new systems and the upgrading of existing systems. Companies see the benefits of having a real option to email, a way of sending documents that they know will not get caught up in a spam filter, or be too large for an email account to handle, but still end up on the recipient’s desktop quickly and securely.

There is now a wide range of Multi-Function Devices available which integrate directly with fax management systems, so the need for a fax machine is no longer valid. Fax has evolved; it is secure, compliant and instant.

Do you still have fax machines? Why would you?!

If you would like any further information on fax solutions, please contact us on 01962 835053 or email enquiries@processflows.co.uk.

Fax is back in corporate waters and stronger than ever – ready to prove to all who tried to kill off fax in favour of email, that killer technology will not go away.

RightFax is not only surviving, it continues to evolve and adapt to the changing business environment.

RightFax 10 has just been released

The new version includes enhanced support for cloud-based office systems and makes it easier, faster and more secure for businesses to integrate faxing into their every day processes and workflows.

A 25 year old business technology that is still in regular use by millions of organisations across the world is pretty rare.

Whilst all these technologies have come and gone

IBM’s electric golfball typewriter, telex machines, 3.5” floppies, PDAs (Palm Pilot, Psion & Apple Newton), Iomega ZIP drive, IBM OS/2, Netscape Navigator, Novell NetWare, Intel 80486 CPU, CRT screens.

And stand-alone fax machines are on the endangered list.

The fittest technology has survived

Normally the stronger or more prolific species takes over, but email has been an unhealthy species, still not fit enough to take on the might of fax.

Further information about the benefits of fax in business and RightFax 10 can be found on the Fax Server section of our website.

Our OpenText RightFax archiving solution gets your fax data from server to archive in one easy step; improving your accountability, searching, retrieval and compliance.

It’s another great advantage of having fax at the tip of your fingers

For a long time, we have been helping organisations to take the fax function away from standalone fax machines and onto the desktop. Implementing a RightFax system (software and a dedicated fax server) to convert paper faxes into electronic documents so faxing becomes a networked, ‘touch-of-a-button’ function.

Total security

Apart from the obvious cost savings in time and consumables, an electronic network fax solution such as RightFax is totally secure. It takes away any risk that a confidential document could flutter off the fax machine and be lost or it getting inadvertently picked up by another user from the heap of faxes at the fax machine.  And for added peace of mind, the fax server maintains a complete audit trail of all user activity associated with each document.

Cost effective migration of fax data to a secure storage repository

So if you have the fax technology and a need to archive the data, our RightFax archiving bundles will enable you to move your faxes from their RightFax system to a secure storage repository in one easy step, using the RightFax Archiving Connector.

Result

• Improved compliance with tightly controlled storage and access of all documents
• A complete audit trail and encryption
• Find faxes quickly and easily by metadata or full-text searches

We have put together a range of archiving bundles to help you simply archive your faxes. 10,000 to 100,000; there is a bundle to suit you.

You can find out more in the fax technology section of our website at http://www.processflows.co.uk/technology/fax-server/rightfax/opentext-rightfax-archiving-bundles/ or click on one of the blue buttons on the right to contact us.

I suppose the real question is “How secure are the documents being sent or received on the fax machine sitting in the corner of your department?”

Todd Curtis from ProcessFlows answers:

Unfortunately, the answer is not secure at all.

The vast majority of Public Sector organisations I visit have one thing in common; they are all wasting approximately £50,000 annually on phone line connections and consumables for fax devices that don’t integrate with line of business systems, waste paper and offer no document security whatsoever.

Think about it – anyone in your organisation can send any document out from a fax machine to whoever they wish without any authority or proof of who actually sent it.

Fax security should be a major concern for any Public Sector organisation.

Safe Havens are deployed throughout the NHS – a locked room with a dedicated fax machine in. These are secure up to a point, but maybe that room could be used for other services?

OpenText RightFax from ProcessFlows would provide 100′s of fax Safe Havens within your organisation at a reduced cost, compared to your current fleet of fax machines.

Xerox were the first photocopier company in the UK to integrate their Multi Function Printers into RightFax. This meant an organisation with this combined solution could remove all the costs associated with fax machines (fax toners, fax maintenance, phone line rentals). The combination of MFPs and RightFax not only improves document security, it also provides an easy to prove reduction in carbon and paper wastage as well as improving staff efficiency.

All public spending is under scrutiny, but I urge you to find a project with a quicker ROI, that can be implemented with minimal internal resource and would deliver all of the following benefits:

• Improved document security
• Reduced costs
• Improved staff efficiencies
• Reduction in carbon emissions

Integrating your photocopiers with RightFax and removing your fax machines will do all this.

If you are;

• Still using standalone fax machines
• Working in the Public Sector
• Wanting to improve document security, reduce costs and improve staff efficiency

Contact us for a free fax audit and find out your ROI if you switch to a secure fax solution or get in touch with me directly tcurtis@processflows.co.uk

RightFax server technology has been around since 1987 and ProcessFlows have been implementing and supporting RightFax since 1992.

Our tech support team has over 130 years combined RightFax experience between them.

Paul Bamberger, Technical Consultant at ProcessFlows said:

“If I got a £1 every time anyone said that they don’t understand why anyone sends faxes these days, I would be able to retire.”

But contrary to popular belief, RightFax sales continue to grow.

RightFax has survived and continues to evolve with technology.

You can draw an analogy with sharks:

Q.  Why have sharks survived and dominated the oceans for millions of years when other species have come and gone?

A.  Because they are fantastically engineered and have been able to evolve and adapt to different environments, just like RightFax

Fax is still a very popular form of communication. RightFax provides users with a fast, low cost and reliable way of getting their message securely delivered.

The evolution of RightFax:

• 1987:  RightFax server software was launched for the legal profession. RightFax enabled the receiving and storing incoming faxes electronically and securely routed them to users on paper or via email
• 1992:  ProcessFlows appointed sole UK distributor for RightFax
• 1996:  RightFax integration with Microsoft Windows NT server and Microsoft Exchange v4.0
• 1998:  RightFax v5.0 introduced ‘Least Cost Routing’ so your faxes were automatically sent the cheapest way
• 1997:  RightFax integration with Multi Function Printers (MFPs) so you can fax, copy, print and scan from the network
• 1999:  RightFax SAP Integration
• 2005:  RightFax enables faxes to be transmitted across IP networks (FoIP)
• 2011:  Coming soon – RightFax v10.  The return of the shark

If you have any questions about fax server technology, you can contact us on 01962 835053 or email enquiries@processflows.co.uk.

The subject of fax recently hit the press, following the royal family’s faxed “save the date” wedding notifications to the heads of all the other European dynasties.

We are glad that fax is getting the public recognition it deserves!  Because, despite the mocking comments:

“Royals give fax machine a dust and a shake” and “They are resurrecting 80s technology”

Fax technology is still very much alive (even though fax machines are fast becoming obsolete) ……

….. and fax remains a vital method of communication for many businesses, including the legal profession, financial institutions, manufacturing, distribution and the Public Sector.

The comments demonstrate the misconception about fax and the lack of knowledge about network fax, which allows faxes to be sent electronically from almost any software application and forms an important part of any managed print, Voice over IP (VoIP) and document management strategy.

A Buckingham Palace courtier said, “Faxes have been used before for large-scale events.”

If you have any questions about fax server technology, you can contact us on 01962 835053 or email enquiries@processflows.co.uk.

We are launching a campaign to recruit Cisco Telephony partners to sell OpenText RightFax

Franca Cognata, Channel Partner Manager:

As a ProcessFlows Channel Partner, we can help you expand your revenue stream from within your existing Cisco customer base with no risk, investment or staff training costs.

How:

• Utilising our vendor independent software, which includes RightFax, you will be able to leverage additional revenues by building-on and cost-effectively upgrading your customers existing infrastructure – taking them from Cisco switch technology, to combined voice and fax communications over IP.
• We make it as easy as we can, by fully supporting our partners at every stage – pre-sales assistance, implementation and technical support – so you are able to focus solely on generating new business, not on having to ‘tool-up’ and train staff in the new technology.
• You can also earn a margin on professional services and support without any need to invest in an accreditation program.

Cisco = credibility and reliability

The Cisco Live networking event is at Excel, London 31st Jan to 3rd Feb. The event attracts Cisco customers from the whole of Europe – all wanting find out about the latest developments with Cisco and Cisco Partner products and services, so they can make the best informed purchasing decisions on behalf of their organisations.

If you would like to find out more about selling RightFax, or to arrange a meeting to discuss becoming a Channel Partner, please get in touch with Franca Cognata, Channel Partner Manager at ProcessFlows on

Tel: +44 (0) 1962 835051

Email: fcognata@processflows.co.uk

Alternatively email enquiries@processflows.co.uk

If patients are given the wrong diagnosis and treatment, because their clinical test results became mixed up when being sent from the testing lab to those responsible for diagnosing and treating them, the consequences could be very serious.

The precise delivery of results is therefore critical.

Communicating test results using a fax server solution, such as RightFax – technology specifically designed to electronically send large volumes of faxes securely and accurately – will ensure that results are reliably delivered and this risk is eliminated.

RightFax meets the international compliance standards for the control and delivery of clinical documents as defined by the two industry standards for this sector – the Clinical Pathology Accreditation (CPA) and ISO 15189:2007.

Results have to be delivered in a timely, confidential, accurate and reliable manner

As well as ensuring safety for patients, fax server technology provides a full audit trail for compliance and legal purposes.  If any case for clinical negligence is brought against the testing laboratory, they have all the information they need to prove compliance.

Find out how a Leading Clinical Testing Laboratory dedicated to the private healthcare sector is already using RightFax in this way.

If you have any questions about fax server technology, you can contact us on 01962 835053 or email enquiries@processflows.co.uk.