Channel Partners

The trend for bringing fax into your existing Voice over IP infrastructure – shared services – is set to continue, as ever more canny ways to cut costs are sought.

Organisations like the NHS are realising that being able to remove stand-alone fax machines and their associated outlay from offices, clinics and consulting rooms, will save them a substantial amount of money. Additionally, access to improved technologies will ultimately help improve patient care and better meet clinical needs.

Taking fax into the IP environment will require the installation of  fax server software on the network, so that fax communications can ‘talk’ to the incumbent VoIP infrastructure, but once this is in place, faxing will be a paper-free, instant, desk-top function which also supports all MFP/MFD devices.

OpenText RightFax compliments Cisco IP systems

FoIP is a great opportunity for our Cisco Resellers to create incremental revenue streams by introducing RightFax technology to their customer base. And ProcessFlows is offering their Cisco reseller partners a substantial discount on RightFax up until the end of 2011.

Note: RightFax for Cisco is a straight OEM of RightFax.

FoIP is a simple measure which delivers large savings

Companies will no longer need to pay for fax line rental, the procurement and servicing costs of fax machines and consumables such as paper toner etc.

Add in the time saved as staff will no longer have to trek to the fax machine to send a fax, hang about while it transmits or grapples with connection problems and wait for a delivery notification or non-deliverable report; and the potential savings may be met with gasps of disbelief that they have been spending ‘that much’ on faxing.

Free and easy faxing for everyone

Sending a fax will be an easy, click-of-a-button function. Any electronic document, such as an invoice, PO, form etc or a scanned paper document can be faxed from within familiar line of business systems and ‘transmitted’ over the VoIP infrastructure already paid for.

It’s easy to become a ProcessFlows Reseller Partner

You can download and complete the Partner Application form on page 13 of our Channel Partner Programme brochure or you can complete it online.

Or call/email our Channel Partner Manager, Franca Cognata, directly on 01962 835051/07795963687/fcognata@processflows.co.uk.

Franca Cognata, ProcessFlows’ Channel Manager

Resellers are increasingly looking to outsource their business services

Outsourcing services, such as IT support, to third party specialists like ourselves, allows resellers to more closely control/reduce their operational costs and maintain/improve the level of customer service expected of them.  They can also earn a margin on every service package sold into their customer base.

Outsourcing for Resellers

A lot of our channel partners already rely on us to provide 24/7 helpdesk and services for their customers.

All of the benefits with no investment

Our Services team have years of experience integrating and fully understanding the technology and solutions sold either directly, or through the Channel.

Opting to outsource saves our partners the cost and bother of having to train their own in-house support team and staff the operation out of office hours.

You get all the experience at a fraction of the cost, with no hassle. No worries about staff sickness, or finding cover for holidays, maternity leave, or jury service. You always have continuity and peace of mind that ‘everything is covered’.

Extending your workforce this way does not have to stop with technical helpdesk services – we provide a range of administrative services as well; marketing, telemarketing, virtual email response and customer enquiry helpdesk.

A highly skilled workforce

ProcessFlows’ outsourcing business is based in Bulgaria. Our operators are highly qualified; many of them to degree level and possess excellent language skills.

Not only do you get a cost effective solution to solving the resource problem, you gain a valuable, ‘virtual’ member of staff as well; someone who will be able to actively contribute to your team and add real value to your business credentials.

Nearshoring delivers the further benefit that time lines are more in line with the UK, which is more convenient to manage than an offshoring operation which can be at least 5 hours ahead of UK time.

Not having to recruit, train and fund an additional member of staff, gives partners more control and flexibility of their expenses and time to focus on core competencies and business development. All good strategies in uncertain times.

If you want to find out more about our outsourcing services for the Channel, please call Franca Cognata on 01962 835051/07795963687 or email us at fcognata@processflows.co.uk.

ProcessFlows are offering a discount to all reseller partners on all services until the end of 2011.

Outsourcing for Resellers’ Customers

The same benefits can be applied to your customers. Everyone is looking to reduce costs and buoy their business operations during the downturn.  Oursourcing allows them to do this. There is no capital outlay and services can be paid for on a month-by-month basis.

Gartner recently stated that the worldwide BPO market will expand by 6.3% in 2011 and 5% in 2012, so reselling outsourced services represents a good business opportunity for the foreseeable future.

Earn a margin

ProcessFlows will pay a commission for every ProcessFlows outsourced service package sold by Channel Partners to their customers.

Find out more

Click one of the buttons on the right or email fcognata@processflows.co.uk.

Franca Cognata, ProcessFlows’ Channel Manager

Grow your business

If you are looking for new ways to grow your bureau, telecoms or print supply business, that deliver a tangible addition to your bottom line, with no additional investment … add software solutions to your business portfolio!

New opportunities

Every business needs new opportunities.  Bringing fresh customers on-board is a real challenge in times of austerity, so looking after your existing customers is more important than ever.

Hang onto your loyal customers by providing good customer service. Keep their attention with innovative suggestions on how you can help them save money and be more efficient when utilising their existing technology.

Add value with no cost

Our software solutions can enhance every reseller’s portfolio.  Adding software to your range of solutions allows you to provide your customers with an easy route to cost savings and efficiencies across their entire business.

Our Channel Partner Programme is specifically structured to make it easy for our partners to take the leap into selling added-value software to their customer base.

We support our Partners all the way:

• Assistance from pre-sales, through to full installation/integration on customer sites
• There is no need for you to train your staff in the new technology or go through an accreditation programme, as we do all the technical stuff for you
• We can give you as little or as much help as you want, so that you can deliver your solution to the customer in a timely and professional way
• We will also take care of any ongoing support and helpdesk needs and you can earn a margin on selling our services into your client base

Technology-based resellers such as B2 Business Systems Ltd, Concept Group, DWS (Document Workflow Solutions), Castle DM and Lightspeed are all benefiting from the opportunity to promote software solutions and generate incremental revenues with no further investment on their part.

Find out more

If you would like to know more about our Partner Programme, give me a call on 01962 835051/07795963687 or email me at enquiries@processflows.co.uk.