Comments on: Making Records Management Bullet Proof http://www.processflows.co.uk/blog/2009/05/20/making-records-management-bullet-proof/ Business Process Automation Sun, 05 Feb 2012 14:21:32 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Ken Usman-Smith http://www.processflows.co.uk/blog/2009/05/20/making-records-management-bullet-proof/#comment-4665 Ken Usman-Smith Wed, 22 Sep 2010 12:59:04 +0000 http://www.processflows.co.uk/businessblog/?p=1362#comment-4665 At this point, as we all face the axe of cuts and restructures, I feel we could say 'I told you so'. But the point is now we all need to look ahead to organisations that are being 'hollowed out'. Losing knowledge and resources without facing the paradigm shift to be better at processing. And thats where the whole thrust in 2011/13 will be. To not only re-invent the wheel but to invent a whole new way of 'wheel less' service delivery, from merged and slimmed down public sector fragmented client functions and partner organisations. At this point, as we all face the axe of cuts and restructures, I feel we could say ‘I told you so’.

But the point is now we all need to look ahead to organisations that are being ‘hollowed out’. Losing knowledge and resources without facing the paradigm shift to be better at processing.

And thats where the whole thrust in 2011/13 will be. To not only re-invent the wheel but to invent a whole new way of ‘wheel less’ service delivery, from merged and slimmed down public sector fragmented client functions and partner organisations.

]]> By: Ken Usman-Smith http://www.processflows.co.uk/blog/2009/05/20/making-records-management-bullet-proof/#comment-117 Ken Usman-Smith Mon, 06 Jul 2009 18:33:38 +0000 http://www.processflows.co.uk/businessblog/?p=1362#comment-117 The challenge in the Public Sector is not to catch up with the private sector, it is to continue to transform itself to be better, more innovative. We must achieve measurable improved value for money. And that is going much further than the private sector, and investing to save, at a time of budget reductions is challanging. What we do with our huge data and document warehouses is critical. How we are re-engineering our processess to take full advantage of the ICT platforms we have invested in will in time give a massive payback. And we have to do this at a time of reducing income and reducing support from the taxpayer, although we are well used to those sort of change management initiatives, but this time its to change the whole infrstructure, because it cannot go on delivering what its developed to deliver ouver time. It needs to deliver what the customer wants it its structure to be.. So efficiencies and better using what are traditionally seen as the overheads of staff, office space and time are where records management can deliver huge savings. Better customer services and organisations fthat are fit for purpose. Because its these areas that we can control, the rest is down to economic drivers that are squeezing our resouces today,. And tommorrow that will be worse. So active work in the area of Document management and its children of work flow and business process engineering are the big focus today and tommorrow. And the support of Avanquest and the industry it is a major player in ,is vital. Its in all of our interests for the transformation of councils to suceed, we all pay council tax, we all use these services cradle to the grave. We are all shareholders! The challenge in the Public Sector is not to catch up with the private sector, it is to continue to transform itself to be better, more innovative. We must achieve measurable improved value for money. And that is going much further than the private sector, and investing to save, at a time of budget reductions is challanging.
What we do with our huge data and document warehouses is critical. How we are re-engineering our processess to take full advantage of the ICT platforms we have invested in will in time give a massive payback.
And we have to do this at a time of reducing income and reducing support from the taxpayer, although we are well used to those sort of change management initiatives, but this time its to change the whole infrstructure, because it cannot go on delivering what its developed to deliver ouver time. It needs to deliver what the customer wants it its structure to be..
So efficiencies and better using what are traditionally seen as the overheads of staff, office space and time are where records management can deliver huge savings. Better customer services and organisations fthat are fit for purpose.
Because its these areas that we can control, the rest is down to economic drivers that are squeezing our resouces today,. And tommorrow that will be worse.
So active work in the area of Document management and its children of work flow and business process engineering are the big focus today and tommorrow.
And the support of Avanquest and the industry it is a major player in ,is vital.
Its in all of our interests for the transformation of councils to suceed, we all pay council tax, we all use these services cradle to the grave. We are all shareholders!

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